I clicked the test button but I have not received any email?
- That your test lead(s) exist in your database
- That your test lead(s) are not blocked from sending (unsubscribed, marketing suspended or blacklisted)
- Check your spam folder for your test email.
- Check that the test Smart Schedule settings are set to "run through flow = every time", (else your test lead can only receive test email once).
- Fire a test from Digesto and immediately got to the test smart campaign. Refresh your page and head for the schedule tab. Do you see the "next schedule" in the queue?
- After the test campaign ran (usually 5 minutes after you initiated the test), access the test smart campaign and go to "results". Do you see any results?
- You can also look at the activity logs in the test leads for additional insights on conflicting activities (lead being marketing suspended, etc.)